مركز المساعدة
🧭 Help Center Quick Links
👤 Account & Login Help
Forgot your password or can’t log in? No worries. Reset it easily from the login page. You can also manage your profile and preferences from your account dashboard.
🛒 How to Order
Ordering from our website is simple. First, register an account or log in with your credentials. Browse products, add your favorites to the cart, then proceed to checkout. You can find detailed step-by-step guidance on our “How to Order” page.
💳 Payment Methods
We offer multiple secure and convenient payment options: Cash on Delivery (COD), Card Payment, Tabby, and Tamara. Learn about their benefits and terms in our “Payment Methods” section.
🚚 Shipping & Delivery
We deliver across the UAE with reliable courier services. Delivery times and charges may vary depending on your location and order type. Full details are available on our “Shipping Info” page.
🔄 Returns & Refunds
If for any reason you wish to return an item, you can do so within our return policy timeframe and conditions. Refunds are initiated after inspection of the returned items. Visit our “Returns & Refunds” section for more information.
🔍 Track Your Order
Stay updated with your order status using our order tracking tool. Use the tracking number sent in your order confirmation email to follow your package easily.
❓ Frequently Asked Questions (FAQs)
We’ve compiled answers to commonly asked questions about payment, shipping, returns, and product usage. Visit our FAQ page for quick solutions.
🛡 Warranty & Service
Many of our products come with warranty coverage. If you face any technical issues, you may be eligible for free service or replacement depending on the product and conditions. See our “Warranty Policy” page for details.
🔐 Privacy & Security
Your data is safe with us. We never share your personal information with third parties. For full details, please refer to our “Privacy Policy.”
📞 Contact & Support
Need help? Our support team is available from 09:00 AM to 9:00 PM. Reach us via phone +971 4 3272524, email: sales@itsplendid.com, or our contact form for assistance with orders, payments, or technical queries.
